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IT Operations Management & credential security – best practice

I always tend to bring napkins for meetings with network security & infrastructure teams during an implementation of ITOM. When they hear you need domain admin credentials to discover windows machines they either cry or spit out their coffee on my suit. L...

Beside the crown jewels, what else does London have to offer us?

ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations, with a focus on transforming enterprise IT by automating and standardizing business processes and consolidating IT across the global enterprise. Fujitsu, as a mana...

The lost treasures of ServiceNow Kingston release in ServiceNow

The lost treasures of Kingston release in ServiceNow

ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations, wit...

Far from basic: How ServiceNow offers a pragmatic way of turning GDPR into a huge opportunity

Far from basic: How ServiceNow offers a pragmatic way of turning GDPR into a huge opportunity

It’s not often that you can start a sales-pitch with the word ‘dull’. People shy away from tha...

Platform Enterprise

The Platform Enterprise

We all talk about Digital Transformation and the different outcomes of this initiative. During my re...