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IT Operations Management & credential security – best practice

I always tend to bring napkins for meetings with network security & infrastructure teams during an implementation of ITOM. When they hear you need domain admin credentials to discover windows machines they either cry or spit out their coffee on my suit. L...

HEADS-UP’ on the new augmented reality possibilities for SERVICENOW

Get a ‘heads-up’ on the new augmented reality possibilities for ServiceNow

The term, ‘heads-up’ was first used in sport – it was a message that alerted players to something that was about to happen so they could react to it quickly, or even avoid it happening at all. That was over a century ago. And at Fujitsu we’ve integrate...

SYMFONI we delivers organizational_harmony

SYMFONI WE delivers organizational harmony

Come and hear how on Booth 303 at Knowledge17. OK, so it’s an obvious play on words, but: enabling...

ServiceNow Knowledge17 breakoutsession

We experimented on ourselves, and now we eat, sleep, and breathe ServiceNow!

There’s a long history of scientists and inventors who experimented on themselves. Back in 1998, P...