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Alexander works as the ITOM Product Line Lead for the Fujitsu ServiceNow practice in EMEIA.
With one foot in the business world and the other in technical domains, achieving the holistic view is key for him. Having worked with ITOM all over Europe the interaction between people, systems and transformation is what has shaped Alexander's experiences.
IT Operations Management & credential security – best practice
I always tend to bring napkins for meetings with network security & infrastructure teams during an implementation of ITO…