Martin Smithen

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Martin has over 20 years of experience in developing IT solutions to business issues. He has worked across a range of industries and sectors including retail, financial services and telecommunications, and in a variety of roles from consulting, through to strategy and solution development. Most recently he has been responsible for developing new IT support models underpinned by data analytics, focusing on how these can deliver real improvements to customers’ businesses.

1 posts
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Enabling Digital
All posts by Martin Smithen
business man drawing graphs

Predictive analytics: the key to intelligent engineering

IT support has historically been reactive: wait for it to break then fix it, and fix it cheap. But t...