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Carey Blunt

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Global Chief Architect for Service Management Tools, Global Delivery - Managed Infrastructure Services

Further Information:

Carey is Fujitsu's foremost expert on IT Service Management tooling and strategy.
Having started his working career as a 2nd Line Desktop engineer, in the days when you had to go and visit people and interact with them face to face in order to resolve their incident, he understands just how important efficient, personalised customer service is in the "Age of Disruption".
Working for the 5th largest IT services company in the world gives Carey insight into the common IT Service Management pain points across thousands of customers in over 100 countries across the globe.

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ServiceNow Knowledge17 breakoutsession

We experimented on ourselves, and now we eat, sleep, and breathe ServiceNow!

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