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Ecosystem: what does this make you think

Ecosystem: what does this make you think?

Perhaps it triggers thinking about Biological / Ecological / Digital / Business / Partner / Supplier / Value / Industry / Technology / Customer ecosystems – or even all of the above? Biological ecosystems are wonderful examples of nature coping and evolving ...

A New Model for Customer Experience to beat Amazon

Don’t fight Amazon direct – go guerrilla or die?

The recently announced purchase by Amazon of Whole Foods shows clearly the intent and ability to mount a challenge in almost any aspect of retail. However, many retailers still struggle to put together a coherent answer to this challenge. Most default to ‘fo...

Knowing Me, Knowing You …. and You … and You

Every organization has customers. Private or Public, profit-making or non-profit, large or small: cu...

NetApp EMEA_Award 2016

Fujitsu Recognized as Lifetime Partner by NetApp

There are very few constants in the rapidly shifting data center industry. Today’s leading technol...

Meeting the 2015 customer

Implementing good retail strategy means understanding today’s consumer behavior. It is a popular b...