Television to me is right up there when it comes to life changing inventions. I still remember as a child, how rare it was to have a television at one’s home. Often, we had most of our neighbours come over to our living room to watch a popular cricket match, together. In the years to come, TV became an integral part of my life, with many hours in a day spent watching it. But lately, to be honest, I don’t remember the last time I watched TV. It’s actually a shocking realization that TV has become redundant in my life, because I now rely a lot on my tablet to view most of my programs, access my emails or apps, and even play games, wherever and whenever I want. I just realized that I have adopted mobility in my life, without actually realizing it’s exclusively.
Likewise, there is a radical shift that is happening right now among enterprises when it comes to mobility adoption at workplace. The statistics* from IDC research conducted last year just reassured this trend. Among the 1500 enterprises interviewed across Europe, more than 60% confirmed that tablets are a key priority in their mobilization strategies.
So what are the primary drivers for this adoption?
Increasing employee productivity: Enterprise mobility improves productivity by providing the required information on the go. Enterprises can harness the power of mobile data enabled workers and empower them to be more agile, responsive and creative. Take the example of a travelling sales person, who is on his way to the customer and can do a quick research on the person he is about to meet or check the pipeline. Then he can do a customer presentation with his tablet, close the deal and make the customer sign a digital contract on-site, with entering the project into the CRM system on his way back to the office.
Workplace transformation: Workplace transformation is happening as we speak. It has revolutionised the way jobs get done, be it how waiters rely on tablets instead of pen and paper, by doctors and nurses to replace paper-based files, by sales persons to close a deal, by drivers to navigate to the next pick up location or by pilots as a substitute for bulky manuals.
Improved collaboration and information sharing: Mobile devices allow employees to capture and exchange data faster. Be it in the form of taking quick digital notes on their tablet or collaborating with a team member who may be on-the-go. All this will eventually make the overall decision process more transparent, faster and efficient.
Reduced cost of business: For a good ROI of tablets, the right apps are essential. The adoption of industry specific apps and a minimal dependency on traditional processes directly results in lowering the costs of the business.
Improved and personalized customer engagement: With streamlined processes and access to real time and customized data on-the-go, customer acquisition and engagement becomes a very personalized experience and a value addition to the enterprise
To know more details about tablet adoption in the enterprise, please take a look at the IDC Infographic on tablet adoption.
*Source: IDC Tablet in Enterprise 2.0 – The Larger Opportunity – Multi Client Study 2016, IDC Europe, Sep 2016