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Alexander Kaffenberger

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Joined the company in 1997. Since 2004 he is managing CRM applications in an international environment and since 2012 he is the responsible Product Manager for Fujitsu CRM as a Service.

1 posts
About the author

Senior Product Manager CRM, Solution Business Group

I write about
Hyperconnected Business
All posts by Alexander Kaffenberger

What to expect from Customer Relationship Management (CRM) in 2013

It seems that up to today a lot of companies accept that the implementation phase for new CRM system...